Shipping policy

 

Charges for shipping costs are as follows:

Zone 1: Up to 0.5 Kg of priority A, registered and express charge of up to € 8.40
Zone 2: Up to 0.5 Kg of priority A, registered and express charge of up to € 11.40.

For orders over 100 € and up to 1kg, shipping costs are free for retail customers.

1 EU countries (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, the UK, Ireland, Spain, Italy, Croatia, Latvia, Lithuania, Malta, Netherlands, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic , Finland, Cyprus, Luxembourg, Switzerland, Iceland and Norway).

2Other countries in Europe and countries of the rest of the world.

Shipments of more than 2kg
Shipment of parcels over 2kg is carried out after consulting and informing the customer about transport costs.

If you want another way of shipping, do not hesitate to contact us.

Delivery Time3

In order to deliver your orders abroad we use Regular Post Office and send your parcels as "Recommended" and "Express". Packages are usually delivered within three (3) business days after the date of their deposit in the countries of the European Union and in 3-5 days in the rest of the world.

3 The delivery time is indicative and refers to working days from the date of departure. May vary depending on different conditions.

ORDER DELAY

Your order may be delayed for the following reasons:

- In times of extreme weather or strikes, and in any case of force majeure, which may affect the transportation and delivery of your order.

- If it is impossible to communicate with you by phone and / or e-mail (if there is a problem with your order or with the product or with your payment) e.g. your entries you have entered are not properly updated. Therefore, in order to avoid any delay, we invite you to place your order using:

- (a) a registered or professional e-mail address.

- (b) a landline telephone number (work or home) so that we can contact you at any time.